I am a human-centered designer. With ten years of leadership experience and a long-standing commitment to social impact, I excel at viewing complex systems holistically. I contribute solutions that are purposeful, powerful, and a pleasure to experience.


Experience

UX Lead, Case Commons

Jul. 2013 - present

Lead a team of five in research and design for complex, data-informed software products and sales materials for the child-welfare domain.

  • 2014 Design for Experience Award for best Public Sector Application.

Sr. Interactive Designer, Interbrand

Feb. 2012 - Jul. 2013

UX and visual designer for brand management products. Clients included: AT&T, HBO, HSBC, Hyatt, Mercedes-Benz, Qualcomm, State Farm, TD. 

  • Streamlined processes to reduce product launch time from ten days to three.
  • Redesigned product offerings and marketing website to meet responsive design standards.

Creative Director, Columbia University Center for New Media Teaching & Learning

Dec. 2004 - Feb. 2012

Led a team of two in research and design of multimedia applications for use in academic, clinical and community contexts.

  • 2009 Award for Archival Innovation for Mapping the African American Past.

Creative Designer, AIG Corporate e-Business

Apr. 2002 - Dec. 2004

Branding, visual design and HTML/CSS for web and online marketing initiatives for more than fifty global business units. 

  • E-mail campaigns regularly generated several hundred thousand dollars in revenue. 
  • Defined and implemented corporate-level online branding standards.

Art Director, AIG Human Resources

Aug. 1998 -  Apr. 2002

Translated existing processes into the internet space for corporate HR and training.

  • Renegotiated vendor contracts, saving AIG several million dollars.
  • HR-magazine award for web-based training on Discriminatory Harassment.

Assistant, Wunderman

Feb. 1997 - Aug. 1997

Account assistant for mid-sized direct marketing agency. Clients included: American Express, Swissair, Nationwide Insurance.

Development Coordinator, Big Apple Circus

Aug. 1996 - Dec. 1996

Administered volunteer program. Planned gala events and managed several hundred active volunteers.


Education

MFA Coursework, School of Visual Arts (SVA)        

Fall 2012

Design for Social Innovation.
Member of first cohort. Completed 5 courses.

BA, Tufts University       

1996

Summa Cum Laude, Phi Beta Kappa.  
Major: American Studies, Minor: Studio Art.

Study Abroad, School for International Training       

1995

Independent Study of community arts in Ecuador.
Focused on the impact of programs in a men’s prison, a school for working boys and a rural sanitation department.

 

Skills

  • Framing
  • Qualitative Research
  • Quantitative Research
  • Synthesis
  • Ideation
  • Co-creation
  • Rapid Prototyping
  • Iteration
  • Design Validation
  • Implementation
  • Client Management
  • Team Management
  • Process Improvement
  • Mentoring
  • Cultural Sensitivity
  • Written & Oral Communication
  • Presentation & Speaking
  • Spanish

Personal Interests

Comedic performer and former tightrope-walker, trapeze artist, and clown with several touring circuses. Ringling Bros. and Barnum & Bailey Clown College graduate. Four-time winner of the Coney Island Mermaid Parade. Runner: New York City Marathon and numerous half-marathons. Yogini and 5Rhythms dancer. World traveler.